Install what you bought
Open the desktop app, go to Settings › Purchases and choose Install next to the order. Before anything downloads, the app checks your device.
3 min read, updated Oct 28, 2026
What the app checks
| Check | Example |
|---|---|
| Space needed | 4.5 GB of 212 GB free |
| Graphics card | RTX 4070 12 GB |
| Downloading | 1.8 of 4.5 GB, 42 MB/s |
If something goes wrong
If the download stops, choose Retry on the order. You are not charged again. The order only shows Installed once the files are in place, and Ready to run once the app has checked them.
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