Buying, installing and refunds

What you get, paying, receipts, refunds, disputes and installing on your devices.

Buying

What you get when you buyReady-to-run files or source: the product page says which one you are buying.Paying and your balancePrices are in US dollars. Pay from your balance or with a card.Your receiptsEvery order has a receipt, including refunded orders.

Refunds

RefundsAsk within 30 days. Access ends; files you downloaded are not recalled.Buying again after a refundYou can buy the same item again 30 days after the refund.Disputes and chargebacksContact support first. A dispute pauses access from that order while it's open.

Installing

Install what you boughtInstall from Settings › Purchases. The app checks your device first.Use the terminalCommands for your orders, installs and refunds.Moving to a new deviceWhat you bought belongs to your account; you don't buy it again.

Still stuck?Open a support ticket. Replies are emailed to you and show under My requests.Open a support ticket