Marketplace Terms
Version v1 · Last updated: July 2026 — draft pending legal review
1. You buy from Thumper
You buy from Thumper AI Corporation, the merchant of record for every purchase. Each product is made by an independent third-party seller — shown on each product page — who licenses it to you. Thumper operates the marketplace and takes your payment.
2. The two balances
Your account can hold two separate balances that never mix. Your compute balance pays for compute only — it is closed-loop, non-transferable, non-cashable, and can never buy store items. Your balance is funded only by adding money by card (in US dollars, no bonuses), spends only on store items, cannot be sent to other users, and cannot be cashed out. Refunds return to your balance by default. Thumper AI Corporation is the merchant of record for every purchase.
3. Prices, tax, and receipts
Prices are in US dollars. Applicable sales tax is calculated at checkout and shown in your total before you confirm — tax is collected and remitted by Thumper as the seller. Every purchase produces an itemized receipt showing Thumper as the merchant of record, the seller who made the product, and the descriptor that appears on your card statement.
4. What a purchase grants
A purchase grants a personal, non-transferable license (an entitlement) to download and use the product under its stated license terms — it is not ownership of the underlying work, and passthrough license obligations (e.g. attribution) shown on the product page bind you. Entitlements are revoked on refund, chargeback, or a platform integrity/moderation removal. Files already on your device stay on your device — revocation stops future downloads and support.
5. Chargebacks — talk to us first
Our refund policy is faster than a card dispute. Filing a chargeback on a marketplace top-up freezes both balances and suspends purchasing while it is investigated (fraud protection). Contact support before disputing a charge.
6. Non-expiry and closure
Purchased balance does not expire (CARD Act). On account erasure, remaining balance handling follows the refund policy and applicable unclaimed-property law. See also the Refund Policy and Prohibited Content Policy.